SOCIAL REVAMP
PRIVACY POLICY
Social Revamp (operated by Jasper Bourchier) is committed to protecting your privacy and handling your personal information in a responsible and transparent way. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that information. By using our services or website, you agree to the terms of this Privacy Policy.
What We Collect
We collect information that is reasonably necessary to provide our services, including:
your name, email address, phone number, and business details;
billing and payment information;
access to social media accounts and related platforms;
and any other information you choose to provide.
How We Collect Information
We collect information when you:
contact us directly;
engage our services;
provide access to platforms or accounts;
or interact with our website or communications.
How We Use Your Information
We use your information to:
deliver and manage our services;
communicate with you;
analyse content performance and improve results;
process payments and manage billing;
and maintain the security and functionality of our services.
Billing and Payment Information
Where payment is required, billing details are collected and processed securely. We do not store full banking details beyond what is required to process payments. It is your responsibility to ensure payment is made by the due date via bank transfer.
Website Usage and Analytics
When you visit our website, certain technical information may be collected automatically including browser type, device information, pages visited, and general usage behaviour. This data is used for analytics and improving user experience.
Cookies
Our website may use cookies and similar technologies to enhance functionality and gather analytics data. You can control or disable cookies through your browser settings.
When We Access or Share Information
We only access or share your information where necessary to:
(a) deliver the services you have requested;
(b) operate through third-party tools or platforms required to perform the services; or
(c) comply with legal obligations or lawful requests.
We do not sell your personal information.
Your Rights
You have the right to:
(a) request access to the personal information we hold about you;
(b) request corrections to inaccurate or incomplete information;
(c) request deletion of your data, subject to legal or administrative requirements; and
(d) lodge a complaint if you believe your data has been handled improperly.
Data Security
We take reasonable and practical steps to protect your information from misuse, loss, unauthorised access, or disclosure. While we take data protection seriously, you acknowledge that no system is completely secure.
Third-Party Platforms
Your data may be processed through third-party platforms such as Instagram, TikTok, Facebook, YouTube, LinkedIn, ManyChat, and Metricool as part of delivering our services. These platforms operate independently and under their own privacy policies and we are not responsible for their handling of data outside of our control.
Data Location
Our business is based in Western Australia, Australia. By using our services, you acknowledge that your information may be stored or processed in Australia or through international platforms used to deliver the services.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will take effect once published on our website. We recommend reviewing this page periodically to stay informed.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Jasper Bourchier trading as Social Revamp Jasper@socialrevamp.com.au